In the grim darkness of the far future, there is only war
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FAQ
Use this text to share information about your product or shipping policies.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 8-15 days. Delivery details will be provided in your confirmation email.
What is your policy if my order arrives damaged or is incorrect?
Your satisfaction is our top priority. In the rare event your order is damaged in transit or you receive an incorrect item, please contact our customer support team within 48 hours of delivery. Include your order number and photos of the issue, and we will arrange for a replacement or refund immediately.
Will I need to pay extra customs fees or import taxes?
Shop with complete confidence! We cover 100% of any customs fees and import taxes for our international customers. The price you see at checkout is the final, total price you pay to have the items delivered to your door. There are absolutely no hidden costs or surprise charges.
In the rare event that your local customs authority contacts you to pay a duty or tax to release your shipment, please follow this simple process for a full and prompt reimbursement:
- Pay the Fee: Please pay the required amount directly to the customs authority to ensure your package is released without delay.
- Send Us the Bill: Email a clear photo or scan of the official customs receipt to our support team at [help@wh40kfigure.com]. Please be sure to include your original order number in the email subject line.
- Receive Your Refund: Once we verify the receipt, we will immediately issue a full refund for the exact customs charge amount back to your original payment method.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Who are we?
At WH40k Figure, we live and breathe the grimdark—and we’re proud to be an authorized JoyToy retailer. Our selection of Warhammer 40K figures focuses on what collectors value most: crisp sculpts, lore-accurate designs, and display-ready finishes. From Space Marines to Chaos champions, every 40K Warhammer figure we stock is 100% authentic JoyToy, shipped in original packaging and backed by responsive collector support.
JoyToy x Warhammer 40K Imperial Knights House Terryn Knight Paladin
Blog posts
Does warhammer 40k take place in one galaxy?
The universe of Warhammer 40,000 is a canvas of unimaginable scale. It’s a setting defined by epic histories spanning millennia, wars fought across a million worlds, and a cast of characters number...
A Beginner's Guide on How to Play Warhammer 40,000
So, you've assembled your first miniatures, marveled at the vast, grimdark lore, and now you're ready to command your army on the field of battle. Welcome to the core of the Warhammer 40,000 exper...
What is Warhammer? A Beginner's Guide to the Grim Darkness and Mythic Realms
You may have seen it in the corner of a comic book store: intricately detailed plastic soldiers locked in eternal combat. You may have heard friends mention rolling dice for a "charge phase" or ex...